Building Cisco Business and IT Roadmaps (BTROAD)


Building Cisco Business and IT Roadmaps (BTROAD)

Quién debería asistir

Engineers and Architects involved in the planning of customer solutions.


Attendees should meet the following prerequisites:

    • CCDP is recommended
    • An overview understanding of the ITIL and TOGAF9 frameworks and the key principles,components, processes, and techniques of each framework.

Objetivos del curso

After completing this course you should be able to:

    • Adopt a consultative, business led sales approach to customer engagements
    • Conduct a workshop to capture business strategies, objectives and requirements
    • Convey roadmap benefits; gain customer executive buy-in and commitment for action
    • Apply the Cisco Transformational Networking methodology; to create a technology and initiatives roadmap plus supporting deliverables, aligned to the customer’s business priorities
    • Develop and position a business case for the roadmap to include Cisco Architectural propositions, Smart Solutions, Services and related offerings

Contenido del curso

DAYS 1 and 2


    • Learner Introductions
    • Business Transformation Roles

Enterprise Architecture

    • Architectural Differences
    • Architectural Framework
    • EA Methodologies
    • Architecture and Design
    • Architectural Lifecycle
    • Architectural Benefits


    • TOGAF and Other Frameworks
    • Evolution of IT Service Management
    • Align with Business Strategy and Change
    • Engagement Models and Questions
    • Application and Relevance of TOGAF 9.1
    • Application and Relevance of ITIL 2011

A New Approach

    • Vision, Strategy and Execution
    • Business Focused Engagements
    • Features, Advantages, Benefits and Business Relevance
    • Story Board Methodology
    • Exploring Business Relevance
    • Business Personas

Customer Conversation Framework

    • Background
    • Customer Conversation Framework
    • Three Questions
    • Smart Solutions

Business Transformation and IT Enabled Change

    • Evolving Landscape
    • Drivers for Business Leaders
    • Practical Steps and Frameworks
    • Example Questions

Architectural Plays

    • Enterprise Objectives
    • Business Value
    • The Pace of Technology Change
    • Business Relevance
    • Cisco Architectural Plays

Personal Story

    • The purpose of a personal story
    • Developing a personal story
    • Case study personal story

Competitor Landscape and Differentiation

    • Gartner Magic Quadrants
    • Differentiation

Business Finance Module

    • The CFO as a Stakeholder
    • Financial Concepts and Models
    • Total Cost of Ownership
    • Pricing Approaches


Business Consulting Roles and Styles

    • Consulting Skills and Competencies
    • Consultant Roles

Business Consulting Skills

    • The 5 Phase Process
    • Phase 1: Engage
    • Client Meetings
    • Stakeholder Mapping, Analysis and Management

Establishing Rapport

    • Keys to Building Rapport
    • Personality Types
    • Color Insights


    • Listening as a skill
    • Becoming an Active Listener
    • Listening in a meeting (Exercise)
    • Pick a square

Business Consulting Process – Phase 2: Gather and Analyse

    • Running a workshop
    • Essential Workshop Ingredients
    • Workshop Template
    • Case Study Exercise

Business Consulting Process – Phase 3: Build and Validate

    • Gap Analysis
    • SWOT Analysis
    • Question types
    • Objection Handling/Avoidance
    • Understanding Change Management
    • Presenting the Findings

Architecture Vision and Business Consulting Final

    • Exercise

DAYS 4 and 5

Transformative Architecture Engagement Methodology: Part 1

    • Roadmapping – Aligning Business & IT
    • TN – What, How , Why
    • TN – Roles and Resources
    • Customer Network Architecture – Vision Workshop
    • Delivering a Successful Customer Workshop
    • Agile Architectural Networks
    • Customer Interactive Interaction
    • Building the Architectural Relevance
    • Workshop Exercise 1
    • Review

Transformative Architecture Engagement Methodology – Part 2

    • Network Discovery
    • Current State Assessment
    • Creating the Unique Architectural Roadmap
        • TN & TOGAF
        • Workshop Exercise 2 – UA
    • Call to Action


820-422 – Building Cisco Business and IT Roadmaps

Duración del curso: 5 días

Precio: A consultar

Cisco Learning Credits: A consultar



Skill level



Parents, students and community members are invited to attend this meeting, which discusses educational issues at the high school and its middle and elementary schools. Schools in the Kerrington cluster are: Aldiger, Caramba, Chesterfield, Cutterey, Fraiser, Johnson, Antonio, Lorney Winston, Ramos, and Westford secondary schools

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